TERMS AND CONDITIONS

Desiremore Seller (SMC-PRIVATE) LIMITED

Welcome to the website and services of Desiremore Seller (SMC-PRIVATE) LIMITED (“the Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our online platform and the purchase of products (clothes and shoes) offered by us. By accessing or using our Services, you agree to be bound by these Terms.

1. COMPANY INFORMATION

DetailInformation
Company NameDesiremore Seller (SMC-PRIVATE) LIMITED
Nature of BusinessSelling of clothes and shoes (E-commerce)
AddressStreet no 6, plot no 8, Model Town Dara Ismail Khan, Pakistan
Phone/WhatsApp03439478407
Emaildesiremoreseller01@gmail.com

2. ACCEPTANCE OF TERMS

By placing an order, registering an account, or browsing our website, you confirm that you are at least 18 years old or are accessing the Services under the supervision of a parent or legal guardian, and you accept and agree to these Terms.

3. PRODUCTS AND SERVICES

3.1 Product Descriptions

We endeavor to be as accurate as possible in the description of our clothes and shoes. However, we do not warrant that product descriptions, colors, sizing, or other content of the Services is accurate, complete, reliable, current, or error-free. Slight variations in color may occur due to photography lighting or monitor settings.

3.2 Pricing

All prices listed on the website are in Pakistani Rupees (PKR) unless otherwise stated. Prices are subject to change without prior notice. The price charged will be the price in effect at the time the order is placed.

4. ORDERING AND PAYMENT

4.1 Order Acceptance

Your order is an offer to purchase a product. All orders are subject to acceptance by us. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department.

4.2 Cash on Delivery (COD)

For orders placed using the COD option, we may require a phone call verification prior to processing and dispatch. The customer is obligated to receive and pay for the order upon delivery. Failure to accept a COD order repeatedly may result in restricted access to the COD payment option for future orders.

5. SHIPPING AND DELIVERY

All shipping and delivery is governed by our separate Shipping Policy, which is incorporated by reference into these Terms. By agreeing to these Terms, you also agree to the terms laid out in the Shipping Policy.

6. RETURNS, REFUNDS, AND EXCHANGES

All returns, refunds, and exchanges are governed by our separate Return and Refund Policy, which is incorporated by reference into these Terms. We honor returns and exchanges for eligible items within 7 days of delivery, subject to the conditions outlined in that policy.

7. USER ACCOUNTS

7.1 Account Creation

You may be required to register an account to access certain features of the Services. You agree to provide accurate, current, and complete information during the registration process.

7.2 Security

You are responsible for maintaining the confidentiality of your account password and are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your password or account.

8. INTELLECTUAL PROPERTY

All content on the website, including text, graphics, logos, images, product photography, and software, is the property of Desiremore Seller (SMC-PRIVATE) LIMITED or its content suppliers and is protected by Pakistani and international copyright laws.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Desiremore Seller (SMC-PRIVATE) LIMITED shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of any of the Services or any products procured using the Services.

10. GOVERNING LAW AND JURISDICTION

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Dera Ismail Khan, Pakistan.

11. CHANGES TO TERMS

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.